• Item(s) are damaged upon delivery
• You contact us within 14 days of delivery
• You ship items back within 30 days of delivery

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, We cannot accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Intimate items (for health/hygiene reasons)

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.